Terms and Conditions

MTS – Chauffeur Service & Airport Transfers

All Charges in the current tariff published by the Company are payable before the journey except where a client chooses to pay by cash. However, we will respond to your reservation requesting 50% of the total fees; should be paid at the pickup.

The Company expressly prohibits any persons other than their drivers from driving their licensed private hire cars.

Subject to Condition 4, the Company accepts responsibility for damage to their cars by fire or collision and the Company’s legal liability for third party claims arising from the use of their vehicles.

However, any injury sustained to the car during the hire period will be the hirer’s responsibility if caused by the hirer, guest of the hirer, or any members of the wedding party. The fixing of any articles or embellishments to the car without the Company’s express permission is forbidden.

The Company accepts no responsibility for any delays caused by circumstances outside its control.

The driver will drive at reasonable speeds according to his judgment of the road conditions and traffic at any particular time.

When a hirer desires to travel to a particular place, the driver will, unless expressly otherwise instructed by the Company, travel by the route which is in his opinion the best and most convenient for motoring whether the road is shortest or not.

No allowance will be made to the hirer because the route adopted is not the most straightforward.

A reasonable amount of ordinary passenger luggage is allowed, but the driver will not carry the baggage that the driver’s opinion amounts to excessive weight.

The Company accepts no responsibility for any loss or damage to any luggage or property carried in, or on the car howsoever such loss or damage is caused. The driver will carry no suitcases inside the passenger compartment of the vehicle.

The driver will take instruction/alteration to the booked journey from the passenger/s luggage, and the appropriate charge will apply.

Our Company reserves the right to invoice clients unless our clients send cancellation before tone week. In some other cases, short notice prohibits the opportunity to accept another booking.

VAT: U.K. Value Added Tax is not included and will be not included as we are not VAT registered yet.

We endeavor to provide the color and type of car requested. Still, Our Company will accept no liability if this is not possible, and The Company will supply an alternative vehicle of similar specification in this event.

In the event of a booking cancellation, we reserve the right to retain such payments.

The company process refunds using the following scale as a guide:

Days to the event: Cancelation 14 Days before the start of the journey are refundable by 50%

In case of cash payment, The Company will not refund the 50% Paid. Any cancellation 14 days before the start of the journey will be fully refunded.

Account customers would be invoiced every two weeks or immediately after completing booked journeys unless alternative arrangements or we made alternative agreements.

Payment is net 14 days unless alternative arrangements are in place. Payment days are on all invoices.

Overnight accommodation: where a chauffeur must spend a night away, a charge will be made for food, beverage, and lodging at cost, and these charges will be subject to VAT.

We don’t include Parking, ferry, and toll charges in our rates.